Email & Text Marketing

EMAIL MARKETING BENEFITS

For many ecommerce businesses, a third of their website traffic consists of returning visitors.
But the reality of website traffic is that most people who visit your website or online store are new visitors who will never visit again—unless, that is, you do something to keep them coming back. Building an email list helps you get around this issue and retain more of the traffic you worked so hard to earn.
Your email list and campaigns drive repeat traffic back to your website by providing an incentive to return (either with discounts, valuable content, new products, etc.) and directly communicating it on a regular basis.

Email Outperforms Twitter and Facebook for Selling Online

Most businesses, small and large, know that social media is the place to be for distributing content and marketing messages. A McKinsey & Company study however points out that email marketing is still 40x more effective than Facebook and Twitter when it comes to generating a sale.
The reason email is so much more effective at driving traffic and sales is because you get to take the conversation about your products and business to your customer’s most personal online space: their inbox.  
While platforms like Facebook and Twitter are great for free content distribution and engaging your community, they’re also noisy and your audience may not be on them when you post an update. Your emails, however, are there waiting for someone when they open their inbox.

It’s Getting More Difficult to Strategically Climb Google’s Ranking Algorithm

Customers coming from both paid and organic search are extremely valuable to your business; however, climbing the search rankings in Google is getting harder and harder.
For those that keep up with the latest in search engine optimization news, you probably know that a lot of the tried and true methods that SEOs have used in the past to gain higher keyword rankings are being devalued by Google. Algorithmic changes have (rightfully) cracked down on low quality content, keyword-based anchor text, paid links and many other linking strategies. This has put many businesses that have used these in the famed Google penalty box, and many more businesses in a state of constant fear that they may lose their rankings in the future.
Most of the SEO strategies that are safe and work well (like content marketing) take time to build upon before desired rankings are achieved, leaving new businesses with only one option to get on the first page quickly: Google AdWords.
This is why businesses are investing in PPC ads to build their mailing list. This way, instead of just getting a potential one-time click in search, they are opening the door to future communications with their target customer base, one where they don’t have to worry about getting penalized.

Email is Content Marketing’s Best Friend

Content marketing is a strategic marketing activity whereby businesses create and distribute original content that their audience finds valuable. Rather than paying to get in front of potential customers with traditional advertising, businesses aim to draw attention to themselves by delivering relevant education and entertainment which builds buzz for the brand as well as trust with the audience.
That’s why collecting email addresses from your visitors is so important. It gives you a way to keep in touch and follow up with your audience over time and ensures that all the time and money you’ve spent on creating content results in more than just one-time visits.

Drives Traffic and Sales

With the potential to communicate your messages to specific segments on your email list, you can use your email list to reach your customers in a wide variety of ways.
Here are some ideas to get you thinking:
  • Newsletters provide your audience with the latest information on new products and updates to your business.
  • Drip campaigns are a collection of emails sent at strategic times with the intention of engaging and educating customers over time, until they purchase.
  • Special occasion emails for holidays, birthdays, and other personal events.
  • Abandoned cart reminders ensure customers complete the checkout process.
  • Reward loyal customers with exclusive discounts.
  • Re-engage customers who have not shopped in a while.
  • Generate feedback testimonials from customers.
  • Trigger campaigns send specific emails when customers take a certain action (Customer clicks ‘Men’s Wear’, ‘Men’s Spring Season Discount’ email is delivered 2 days later)

TEXT MARKETING BENEFITS

Instant Deliverability

SMS is lightning fast, literally putting your message into your subscribers’ pockets or purses seconds after you send. The average time for all mobile carriers and SMS services is less than 7 seconds from send to received. However, other marketing strategies are also incredibly fast, but nothing compares to the swiftness of SMS.

Flexible Platform

Either send a handful of messages to a targeted group or send thousands of SMS messages to your entire list. A great SMS marketing service makes it easy to customize your text message campaigns to the needs of your SMS subscribers. Create a promotional message or a quick industry update; SMS truly molds itself to whatever the needs are of your business. Also, many SMS services easily integrate into your other online marketing strategies.

Instant Opt-In and Opt-Out

With the advent of short codes, opting in and opting out of your SMS stream is, like everything else associated with SMS – instant. Unlike other opt-in or opt-out options, there is only one step, and besides entering a mobile number, there is rarely any personal information required up front. In the SMS marketing business, you want to make it as quick and simple to opt out as it is to opt in. This simplicity helps keep subscriber satisfaction high.

High Open Rate

Compared to email marketing, SMS has a staggeringly high open rate. Essentially, almost every SMS sent is opened (and read), whereas only a fraction of emails sent are read. When a subscriber feels that buzz in their pocket or hears that trill signaling a text message, they always look. In some cases, text messages are automatically opened, where emails aren’t. Subscribers have a choice to open your email.

High Conversion Rate

With SMS, there is an incredibly high rate of subscriber action. Whatever your SMS is – promotions or contests – there is more action taken compared to any other marketing or promotion strategies.

Reliable

Unlike email, SMS doesn’t have to battle against spam or other email filters. If anything, SMS is more of a direct connection to your customer base than any other marketing strategy, and there aren’t any barriers.

Short Messages

Though this is a challenge for some businesses, the 160-character length of SMS is a boon for marketing. It forces you to be clear and concise. Instead of having your subscribers slog through content that isn’t always relevant, SMS gets to the point immediately without anything that is unnecessary.

Cool Factor

A large demographic of consumers have abandoned the email and have turned to text messages. Show your client list that you are keeping up with the technology by sending targeted promotions via text. It will give your company a head start in winning the battle for the next generation of shoppers. This can be a great strategy for smaller businesses who are looking to create a buzz locally.

Limitless Market Potential

Do you even know how many mobile phones are out there? An absolutely ridiculous amount. And since mobile phones and text messaging especially, are the way that people communicate now, there isn’t any reason why you can’t tap into this virtually limitless market potential. Mobile phone users represent all demographics – a marketing gold mine!

Green

Green is in! Though most online marketing strategies are naturally green, it is incredibly important to reiterate. Green is not only great for the environment but for the bottom line.